Privacy Policy

Apronplainpro respects the privacy of individuals who visit and use www.apronplainpro.com. This Privacy Policy outlines how we collect, use, disclose, and retain personal data when you visit this website, contact us, place an order, or otherwise interact with Apronplainpro.

This Privacy Policy is designed to reflect the requirements of Singapore’s Personal Data Protection Act 2012 (PDPA) and, where applicable, the European Union’s General Data Protection Regulation (GDPR).

1. Data Controller

For the purposes of applicable data protection laws, the data controller for personal data processed through this website is:

Brand: Apronplainpro
Address: 17 Temple Street, #01-03, Singapore 058563
Telephone: 65 6748 4137
Email: plain@apronplainpro.com
Website: www.apronplainpro.com

Apronplainpro is responsible for determining the purposes of personal data processing related to website operations, customer inquiries, order management, and related business activities.

2. Personal Data We Collect

Depending on how you interact with this website, we may collect the following categories of personal data:

Name;
Email address;
Telephone number;
Billing and shipping addresses;
Order information;
Product and transaction details;
Customer service correspondence;
Information voluntarily provided when submitting inquiries;
Website usage information (where applicable);
Information required to maintain proper business and transaction records.

We strive to collect only information relevant to the applicable purposes and do not knowingly request personal data that is not necessary for the relevant activities.

3. How We Use Personal Data

Apronplainpro may process personal data for the following purposes:

Processing and managing orders;
Arranging the delivery of purchased products;
Responding to customer inquiries;
Providing information related to products and orders;
Managing returns, refunds, and other order-related matters;
Maintaining business and transaction records;
Processing payments;
Detecting and handling transactions or activities requiring review; meeting applicable legal, accounting, and regulatory requirements;
Maintaining and managing our website;
Handling requests regarding personal data.

Personal data will be processed for specific and legitimate purposes and will not be used in a manner incompatible with those purposes.

4. Payment Processing via Stripe

Payments made through our website are processed by Stripe, which acts as our payment processing service provider.

When you make a payment, information required for the transaction may be provided to Stripe to facilitate payment processing and the provision of related transaction services. Depending on the payment method and transaction circumstances, this information may include transaction details as well as relevant contact or billing information.

Stripe may process personal data in accordance with its own privacy policy and applicable legal requirements. Stripe states that it may receive transaction information when end customers make payments, request refunds, or otherwise transact with merchants using Stripe services.

For more information on how Stripe processes personal data, please refer to the Stripe Privacy Policy and the Stripe Privacy Center.

For transactions where payments are processed by Stripe, Apronplainpro does not request or intentionally store full payment card numbers in its customer records.

5. Legal Basis for Processing

Where the GDPR (General Data Protection Regulation) applies, Apronplainpro may process personal data based on one or more of the following legal grounds, depending on the specific circumstances:

Processing necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract;
Processing necessary for compliance with a legal obligation;
Processing necessary for the purposes of legitimate interests (provided that such interests are not overridden by the rights and interests of the individual);
Processing based on consent, where required and obtained. Where processing is based on consent, you may withdraw that consent to the extent permitted by applicable law. The withdrawal of consent does not affect processing activities carried out prior to such withdrawal.

In accordance with Singapore’s PDPA (Personal Data Protection Act), Apronplainpro will comply with relevant obligations regarding the collection, use, disclosure, access, correction, protection, and retention of personal data.

6. Disclosure of Personal Data

We may disclose personal data where reasonably necessary to achieve the purposes described in this Privacy Policy, including to the following parties:

Stripe (for payment processing);
Service providers assisting with website operations and order management;
Shipping and fulfillment service providers required to complete orders;
Professional advisors, where reasonably necessary;
Government departments, regulatory bodies, or law enforcement agencies, as required or permitted by applicable law;
Other parties to whom disclosure is necessary to establish, exercise, or defend legal rights.

Unless permitted or required by applicable law, we will not disclose personal data for purposes unrelated to those described in this Privacy Policy.

7. International Data Transfers

Apronplainpro operates from Singapore and serves customers in the European market. Certain service providers involved in website operations, payment processing, or other business functions may process personal data in locations outside the customer’s country of residence.

Where the GDPR (General Data Protection Regulation) applies and personal data is transferred outside the European Economic Area (EEA), Apronplainpro will utilize applicable transfer mechanisms recognized by the GDPR, where required.

Such transfer mechanisms may include: Adequacy Decisions, appropriate safeguards (such as Standard Contractual Clauses), or other lawful transfer mechanisms recognized under applicable data protection regulations.

8. Data Retention

Apronplainpro retains personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, or for longer periods if required or permitted by applicable law.

Our general retention periods are as follows:

Order and transaction records: Generally retained for up to 7 years from the date the relevant transaction is completed (where required for accounting, tax, contractual, legal, or business record-keeping purposes).

Customer service correspondence: Generally retained for up to 3 years after the relevant inquiry or matter is closed; however, retention may be extended if required due to pending matters, legal obligations, or reasonable business record-keeping requirements.

Account or website-related information: Retained for as long as reasonably necessary to provide the relevant services or maintain the relationship, after which it is reviewed to determine whether to delete or anonymize the data. Marketing preference and consent records: Retained for the duration necessary to record and manage the relevant preferences or consents, plus a reasonable period thereafter if needed to demonstrate compliance with applicable obligations.

Legal or dispute-related records: Retained for a reasonable period necessary to establish, exercise, or defend legal rights (including any applicable limitation periods).

If laws, regulations, accounting standards, or legal requirements mandate a longer retention period, such requirements shall take precedence over the general retention periods mentioned above.

Singapore’s Personal Data Protection Act (PDPA) does not prescribe a uniform retention period for all personal data; instead, retention periods depend on the purpose for which the information was collected and applicable legal or business requirements.

Similarly, the GDPR requires that—subject to exceptions under applicable law—personal data be retained in an identifiable form for no longer than is necessary for the purposes for which the data is processed.

When personal data is no longer required, Apronplainpro will take appropriate measures to delete, anonymize, or otherwise cease retaining the data, subject to applicable legal and business record-keeping requirements.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as enabling website functionality, recording preferences, maintaining website operations, and understanding how visitors interact with the site.

Where applicable, the management of non-essential cookies will comply with the consent requirements of the visitor’s jurisdiction.

Further information regarding cookies and their purposes is available via our Cookie Policy or the cookie preference settings mechanism.

10. Data Accuracy

Apronplainpro takes reasonable measures to ensure that personal data used for relevant business purposes is accurate and properly maintained.

If you believe that the information we hold about you is inaccurate or incomplete, you may contact us using the contact details provided below.

11. Data Access and Correction

To the extent permitted by applicable law, individuals may request access to personal data held by Apronplainpro and request the correction of inaccurate or incomplete information.

Requests should be submitted to:

Email: plain@apronplainpro.com

Before granting access to personal data or making changes, we may request reasonable information necessary to verify the requester’s identity.

Certain information may be withheld, restricted, or retained where permitted or required by applicable law.

12. Data Deletion

Where applicable law grants the right to request the deletion of personal data, you may contact us at:

Email: plain@apronplainpro.com

We are not required to delete information that we are legally required or permitted to retain (including information needed for legal, accounting, tax, contractual, or record-keeping purposes) in response to a deletion request.

13. Data Protection and Confidentiality

Apronplainpro implements appropriate organizational and administrative measures regarding personal data, taking into account the nature of the information and the purposes of processing.

Access to personal data is limited to what is reasonably necessary for business purposes. All processing of personal data complies with applicable data protection obligations.

No website or electronic transmission method can completely eliminate all potential risks. Therefore, Apronplainpro is committed to implementing appropriate measures commensurate with the nature of the information and the relevant processing activities.

14. Information Regarding Children

Our website is intended for general consumers and is not specifically directed at children.

Apronplainpro does not knowingly collect personal data from children where prohibited by applicable law.

If a parent or legal guardian believes that personal data concerning a child has been provided to us in circumstances where it should not have been, please contact us at plain@apronplainpro.com.

15. Third-Party Websites

Our website may contain links to websites operated by third parties. These websites are governed by their own privacy policies and terms. Apronplainpro is not responsible for the privacy practices of third-party websites beyond our control.

16. Changes to This Privacy Policy

Apronplainpro may update this Privacy Policy from time to time to reflect changes in our business activities, website functionality, applicable legal requirements, or data processing practices.

The updated version will be posted on this page, along with its effective date.

17. Contact Us

If you have any questions, requests, or need to communicate regarding this Privacy Policy or the processing of personal data, please contact us at:

Email: plain@apronplainpro.com

We strive to review and respond to privacy-related inquiries within 24 hours, whenever reasonably practicable.